FAQs
Can you furnish our entire commercial project?
Yes, we can! From an entire building to a single home, we have the manufacturing capability to bring your project across the finish line. Solid wood, sheet goods, upholstery, metalwork, — we handle it all.
Is American Hardwood a sustainable resource?
American hardwood forests grow nearly twice as much wood as is harvested each year. (Source: U.S. Forest Service)
This means the supply is not only renewable, but growing, making it a sustainable material choice. For example, American White Oak grows at a rate that allows for enough wood to produce a full hotel room’s worth of furniture every 5.2 seconds. American Red Oak every 4 seconds!
Do you accept custom orders?
We are happy to have a look - Please send along with size, wood type/tone, any drawings/images, and shipping zip code and type [residential or commercial with dock] to hello@wolfstudioco.com.
Can you expedite orders?
You might just catch us at a perfect spot in the production schedule to expedite an order. Feel free to reach out and ask.
What are your shipping & storage policies?
We work hard to hit the deadlines and coordinate deliveries corresponding with project timelines, opening dates, and move-in dates. We offer full-truckload, blanket-wrap and crated delivery of our furniture to both commercial and residential locations. Shipping estimates can be provided at the time of order placement but may be subject to change. We cannot store pieces at our facility longer than a week after the completion date. If a longer storage period is required, we will send the item to our main shipping warehouse and the client will be responsible for all appropriate storage charges.
How does the ordering process work? Do I make a deposit?
RFQ can be placed by emailing us at hello@wolfwoodco.com. Any balance including shipping must be paid in full at least 7 days before your item is estimated to be shipped from our facility, with no exceptions. Quoted lead times begin upon receipt of initial payment and confirmation of all order details and are valid 14 days after the initial estimate is sent. All sales are non-refundable.
Do you have a Warranty?
Wolf guarantees its products to be free from defects of workmanship for a full year from the date of purchase by the original customer. If a defect is noted during this period, we will repair or replace the item or substitute a like item. Wolf is not responsible for denting, discoloration, staining, scratches, checking from seasonal wood movement, or accidental damage that occur from use. The final decision is at the discretion of Wolf.
What else should I know about solid wood furniture?
Solid wood furniture acts as a carbon sink, sequestering carbon dioxide from the air. This means better indoor air quality and a healthier living environment for the space.
Our solid wood furniture is built as natural, organic, living work that elevates and breathes life into space. Solid wood features natural grain patterns, and color shifts—these variations are part of its beauty and authenticity.
As an organic material, wood naturally expands and contracts with changes in humidity and temperature. We account for this in the construction of each piece, and each is built to last in a standard indoor environment. To minimize excess wood movement, keep indoor relative humidity to the standard 35-50% and temperature the standard 60º-80º Fahrenheit.
Wood is a living material that reacts to its environment. It may expand or contract slightly with humidity, and develop a natural patina over time. Checks and cracks are more likely in environments outside the above standard humidity and temperatures.
In the event of damage, solid wood furniture is prized for its ability to be refinished generations into the future, without risk of sanding through a veneer or veneer edge chipping.